AlertSite's Web Site Performance Monitor Makes the Grade with eScholar
Nation's leading provider of K-12 longitudinal data systems depends on AlertSite to ensure optimal Web site performance and uptime
COCONUT CREEK, Fla.–October 6, 2008–When eScholar needed a way to ensure its customer-facing Web sites and applications were up and running, they put several well-known Web performance monitoring solutions to the test, but only one passed–AlertSite's Web Site Performance Monitor.
"No other vendor was able to monitor all of our domains and IP addresses, provide comprehensive reporting, and most important, instantly alert us of any glitches by telephone," says Christopher Torres, Infrastructure Manager for eScholar LLC, the nation's leading provider of K-12 longitudinal data systems. "That's what made us choose AlertSite. Other vendors send alerts by e-mail which, frankly, isn't helpful if your e-mail is down or you're not in front of your e-mail client. Only AlertSite gives us telephone alerts, at no extra charge, the instant a problem is detected."
AlertSite's Web Site Performance Monitor gives users the ability to choose from six notification methods, including e-mail, text (SMS) message, mobile phone, landline, pager, and SNMP Trap, as part of its standard solution. Alerts can also be automatically routed to different people or teams, depending on the date and time of day. In addition, all domains and IP addresses are monitored by a global network of over 30 monitoring stations, located on every major continent, ensuring accurate measurement of the true user experience.
These crucial features could have made all the difference for eScholar, when it recently suffered an outage where both of its Internet service providers (ISPs) went down, taking the company's customer-facing Web servers offline. Since the company's internal systems were functioning perfectly, and internal monitors are unable to see or report on the external user experience, eScholar was not immediately aware that anything was wrong.
"That's when we realized that we needed a solution that would monitor our Web sites from different locations at random intervals, and offer a guaranteed way to send alerts even if all of our servers–including e-mail–were offline," Torres of eScholar says. "If our ISPs went down again, we'd never get an alert by e-mail. We needed a solution where something or someone would physically call us to deliver the alert."
Now, every 15 minutes, from locations around the globe, AlertSite's Web Site Performance Monitor service monitors and reports the performance metrics for each object on eScholar's Web pages, including URLs, text, JPEG and GIF images, HTML, JavaScript, CSS, embedded Flash, PDF, digital and SSL certificates, and more.
"Eleven state education agencies and over 3,400 school districts throughout America rely on eScholar to collect and manage a multitude of education data," says Ken Gross, President and CEO of AlertSite. "Our Web Performance Monitoring solution is helping ensure that thousands of schools nationwide can reliably maintain their data standards, using eScholar's industry-leading data warehouse and student and staff identification solutions."
For more information about AlertSite's array of services including its Business Transaction Monitor with DéjàClick, ServerAgent and On-Demand Load Test, or to sign up for a free trial, visit http://www.AlertSite.com.
ABOUT ALERTSITE
AlertSite is a leading provider of Web performance management solutions that ensure a customer's Web-based services and applications are always available and running at peak performance. More than 2,300 customers worldwide rely on AlertSite to understand and enhance the end-user Web experience, including Rooms To Go, Purina Mills, Sierra Trading Post, and Vermont Teddy Bear.
ABOUT ESCHOLAR
eScholar is the nation's leading education data warehousing company, providing the best possible data management, analysis, and reporting solutions for tracking and improving student achievement from pre-school to college. Relied on by over 3,400 school districts across the country, eScholar transforms the way educators use and understand the data they collect from a myriad of sources. eScholar enables state education agencies and school districts to fully customize solutions to meet their own requirements, while maintaining data standards. For more information visit http://www.escholar.com.
CONTACT:
Mike Lizun
Gregory FCA
Main: 610-642-8253, ext. 113
Mobile: 610-585-7594
Mike@GregoryFCA.com
AlertSite Mobile
Subscribe