Eventbrite Selects AlertSite for Web Performance Monitoring
Leading provider of online event management and ticketing services relies on AlertSite's Monitoring Suite to keep ticket sales flowing for over 6,000 user events monthly
COCONUT CREEK, Fla. – August 26, 2008 – To make sure its customers can publish, promote, and sell tickets to their events online and without a hitch, Eventbrite, the world's largest online event management service, is now using the Web Site Performance Monitor and Server Availability Monitor services from AlertSite®, a leading provider of Web site performance management solutions.
"I've tried many Web site monitoring services, and nothing compares to AlertSite," says Rafael Orozco, Director of Engineering at Eventbrite. "With AlertSite, we never have any surprises - it warns us about performance problems long before our technicians or customers ever know something is wrong. Our Web site is mission critical to thousands of event planners every month, and AlertSite helps us ensure the services they depend on are up and running optimally."
After researching and piloting several popular Web performance monitoring services, Eventbrite's executives found AlertSite to deliver the only solutions that allowed them to quickly and easily identify performance problems before they happen. They implemented AlertSite's Web Site Performance Monitor and Server Availability Monitor to monitor all of their Web servers, and automatically trigger load balancing to ensure maximum performance and availability. Eventbrite is also running AlertSite monitoring tests throughout the day–including peak and off-peak hours–so management can assess performance, identify bottlenecks, and proactively remediate potential issues.
"AlertSite is helping us grow, because we can now embrace a higher volume of business than we previously could," says Jack Mardack, Director of Marketing for Eventbrite. "We have deep insight into how well our servers and services are performing every minute of the day, which is critical considering our business is built on reliability. If our customers' users can't get to our site, we've likely lost their business forever. AlertSite has become a crucial component of our success, and our users' success."
"Eventbrite's commitment to giving users the best Web experience possible has helped them become a recognized and respected player in the event planning industry," says Ken Gross, President and CEO of AlertSite. "They're a great example of the integral role AlertSite plays for online businesses that put a premium on customer loyalty and satisfaction."
For more information about AlertSite's array of services including its Business Transaction Monitor with DéjàClick™, Security Vulnerability Scan and Web Site Load Test, or to sign up for a free trial, visit www.AlertSite.com.
ABOUT ALERTSITE
AlertSite is a leading provider of Web performance management solutions that ensure a customer's Web-based services and applications are always available and running at peak performance. More than 2,300 customers worldwide rely on AlertSite to understand and enhance the end-user Web experience, including Rooms To Go, Purina Mills, Sierra Trading Post, and Vermont Teddy Bear.
ABOUT EVENTBRITE
Eventbrite is a self-service event management Web site that empowers event holders with all the tools they need to publish, promote, and sell tickets online to their events. Eventbrite users enjoy higher attendance rates for their events and increased event revenue. Eventbrite is based in San Francisco, California, and serves event organizers around the world. For additional information about Eventbrite, please visit: www.eventbrite.com
CONTACT:
Mike Lizun
Gregory FCA
Main: 610-642-8253, ext. 113
Mobile: 610-585-7594
Mike@GregoryFCA.com
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